Managed Services
Managed Services
We provide a broad set of Managed Service Offerings for Business & IT Operations/Logistics, End User Services and Asset Management.
Our services are designed to assume responsibility for functions that require improvement in efficiency, execution, scale, global consistency, or simply to offload processes so that you can better address core business activities.
Smart Hands
Scale, efficiency and global consistency of low level functions.
End-User Device Services
On-Boarding and Asset Management of phones, laptops, hand held and mobile technologies.
Help Desk Solutions
Level one and two Support Center Services for all User and Network issues, 24/7.
IT Operations
Trouble Ticket & SLA Management, Administration, Dashboards, Consolidation, Automation Design.
AV Operations
Quality of Experience Assurance, Proactive Room Sweeps, Trouble Ticket & SLA Management, Usage Dashboards.
Logistics & Event Operations
Secure Warehousing, Asset Imaging,Tagging & Management, Geo-Fencing, Administration, Dashboards.
Benefits of an EOS Managed Service
Our Managed Service Solutions simplify processes whilst improving efficiency and productivity – recent benefits we have brought our customers :-
- Increased salary & improved benefits for employees.
- Improved employee engagement and common goal alignment.
- Service Optimisation.
- Shared learning amongst different services.
- Improved visibility of true performance via development of dashboards.
- Further development of SLA’s.
- Automation of tasks & helpdesk issues.
- Resource optimisation / shared resources across different functions.
- Overhaul of Inventory accuracy, management philosophy and technology.
Get in Touch
TELEPHONE
California: +1 408 9079145
New York: +1 646 3812007
Ireland: +44 28 4065 1009
53 Moss Road, Banbridge, County Down, Northern Ireland, BT32 3NZ, Tel: +44 (0)28 4065 1009. Copyright EOS IT Solutions 2019. Privacy Policy. Cookie Policy