Managed IT Services

Managed IT Services

Discover the benefits to a Managed IT Support Package 

Experience improved cost management and company performance with the right level of support from your dedicated IT partner.

Whatever stage your business is at and regardless of size, we can offer you the highest standard of IT support and recommend the best IT model for you and your business.

If you are unsure which package is suitable, then please contact us today to arrange your free Business IT Audit.

Package 1: Standard Support

  • Onsite and Remote Support
  • Guaranteed Responses times
  • Customer Support Portal for incident tracking
  • Dedicated Account Manager

Package 2: Proactive Support

  • Monitoring and reporting
  • Manage O/S Software updates
  • Quarterly Site Maintenance visits

Package 3: Anti Malware

  • Manage Anti-Virus updates

Package 4: Mail Security

  • Digest Reporting
  • Mail Queueing During Service Outages

Package 5: Critical Data Protection

  • Cloud based OFF-site Backup with multiple restore points

Package 6: Infrastructure Management

  • Regular user account review
  • IT Policy Planning and Deployment
  • Asset Recording, Disposal and Recycling - Regular IT management meeting

Package 7: Backup testing

  • Prove backups monthly
  • Quarterly Full System Restore Test

Package 8: Extended hours coverage

  • Support available outside normal working hours

Package 9: File sharing and collaboration

  • Cloud based file storage and synchronisation

Telephone

+44 (0)28 4065 1009

53 Moss Road, Banbridge, County Down, Northern Ireland, BT32 3NZ, Tel: +44 (0)28 4065 1009. Copyright EOS IT Solutions 2016.