Maintenance and Repairs

Maintenance and Repairs

Global Maintenance for Collaboration systems

At EOS IT Solutions our technicians work closely with our clients to provide tailor-made, bespoke maintenance solutions to suit each individual client’s unique needs. We provide a variety of specialized 24/7 global maintenance packages for your video collaboration systems and suites.

We offer the following maintenance service solutions with audit reports of your video collaboration systems and suites:

  • Third Party Maintenance
  • Reactive Maintenance
  • Preventative Maintenance

 Our Maintenance Packages include:

  • Onsite troubleshooting support where our technician can diagnose and repair your systems at your premises.
  • Remote Equipment Monitoring for proactive monitoring and Reponses to system faults
  • Service support for on-site installations and repairs
  • Advance parts replacements
  • Telephone helpdesk support
  • Online portal support with EOS Care
  • Annual preventative maintenance and system reviews

 Service Benefits

  • Diagnose problems and provide diagnosis report
  • Ensure your systems are meeting your performance expectations
  • Receive on-going technical support within your environment

 

Telephone

+44 (0)28 4065 1006

53 Moss Road, Banbridge, County Down, Northern Ireland, BT32 3NZ, Tel: +44 (0)28 3025 1355. Copyright EOS IT Solutions 2016.