AV Project Manager

AV Project Manager

Singapore

Job Type: Full-time

The Company:

EOS IT Solutions is a leading IT and global video collaboration company. We specialize in innovative IT and video conferencing solutions, which empower businesses and organizations throughout the world.With teams of qualified IT support engineers, EOS IT Solutions offers a fast and reliable service to our clients.

Job Purpose:

The AV Project Manager is responsible for working with Clients to safely and efficiently install and de-install Telepresence and Audio Visual systems and products, including configuration of endpoints and infrastructure; troubleshooting and resolving issues to deliver an effective service that meets customer requirements.

The AV Project Manager will assume responsibility for and will be required to support projects and large installations, and will involve managing other team members to ensure all procedures and tasks, are carried out to the highest standard.

Key Duties and Responsibilities: 

  • Responsible for overseeing the efficient day to day management of the delivery AV projects within set timeframes and to budget co-ordinating resources efficiently and effectively.
  • Oversee the completion of software upgrades, Post Installation Assessments and on site User Acceptance testing.
  • Preparation of room audits ensuring technology can work at optimum level.
  • Provide operational reports and associated project progress updates.
  • Working in conjunction with the planning team and other stakeholders ensuring assignments are adequately planned so that Field Engineers are equipped, prepared and supported to carry out the tasks required.
  • Use experience, specialist knowledge and training to investigate technical issues and provide solutions for ongoing faults and problems, hands on support as required.
  • Liaising between EOS (U.S) based clients and EOS’s European Head Office on an ongoing basis to ensure customer needs are met.
  • Identifying and developing opportunities for continuous improvement of the products/services provided.
  • Undertake travel requirements as required by the role, including to Client sites.
  • Assist with the recruitment, training, development and performance management of employees
  • Respond positively to the needs of the customer; manage expectations and deal with any queries in a professional and timely manner.
  • Identifying and implementing changes to maximise efficiency and to reduce/control costs; effectively communicate agreed changes to team members.

Person Specification

Essential:

The Project Manager must possess the following:

  • An honours degree in an IT or AV related discipline.
  • 1-2 years sound commercial experience
  • Sound AV technology skills experience
  • Project management skills and experience
  • Training and development experience
  • Be proficient in use of Microsoft Office packages.
  • Eligible to work in Singapore on a permanent basis.

Skills and Abilities:

  • Excellent, proven interpersonal, written and verbal communication skills.
  • Good people management/leadership skills with the ability to share skills and knowledge with others and to provide constructive feedback to team members.
  • Good organisation and time management skills with proven ability to achieve deadlines and meet targets.
  • Be flexible and adaptable to change, to meet the needs of the customer.
  • Ability to multi-task, problem solve and think on own feet.
  • Being enthusiastic, able to motivate a team to achieve results
  • Pay close attention to detail.
  • Confident and able to take initiative and make decisions

Telephone

+44 (0)28 4065 1006

53 Moss Road, Banbridge, County Down, Northern Ireland, BT32 3NZ, Tel: +44 (0)28 4065 1009. Copyright EOS IT Solutions 2016. Privacy Policy. Cookie Policy